Effective date: July 29, 2026
Information We Collect
When you submit an estimate request, the website may collect your name, phone number, email address, project city or ZIP code, flooring and product details, approximate project size, scheduling preferences, and project description. The form may also collect optional information about existing flooring, the subfloor, whether the home is occupied, and furniture or appliance considerations.
Please do not submit highly sensitive information through the estimate form, including financial account information, government identification numbers, medical information, passwords, or other confidential credentials.
How We Use Information
Appalachian Home Worx uses submitted information to review the project, respond to the inquiry, discuss the requested work, clarify product or site details, prepare and communicate project information, and maintain reasonable business records.
Submitting an estimate request starts the project-review process. Scheduling and final pricing are confirmed separately.
Netlify Website and Form Services
This website is hosted using Netlify. Estimate-form submissions are processed and stored using Netlify’s website and form services so Appalachian Home Worx can receive, review, and respond to requests. Netlify may process submitted information under its own terms and privacy practices.
Sharing and Sale of Information
Appalachian Home Worx does not sell information submitted through the website.
Information may be disclosed to service providers when reasonably necessary to operate the website, process and store form submissions, deliver notifications, maintain business records, or respond to a request. Information may also be disclosed when legally required or when reasonably necessary to protect rights, safety, or the operation of the website and business.
Security and Retention
Reasonable steps are used to protect submitted information, but no website, storage system, or transmission method can guarantee absolute security.
Information is retained only as long as reasonably needed to review and respond to the request, maintain appropriate business records, resolve issues, or meet applicable obligations. No fixed retention period is stated because one has not been approved.
Privacy Questions
Questions about this policy may be emailed to privacy@appalachianhomeworx.com.
Policy Changes
This policy may be updated as the website, service providers, or business practices change. The effective date will be updated when material revisions are published.